Terms and Conditions

Acceptance of Terms

The following Terms and Conditions apply to any use of and/or access to CrazyforCostumes.com, Crazy4Costumes.com, Beajoker.com and SearchforCostumes.com. By the use of this site, you will have irrevocably agreed to the Terms and Conditions stated below. If you do not agree with any of these Terms and Conditions please do not use this Site. Areas of this Site within the online service offered by Crazy for Costumes, Inc. and La Casa De Los Trucos, Inc. may be subject to additional terms and conditions, which you should read carefully before making any use of those areas. Any such terms will not vary or replace these Terms or Conditions regarding any use of this Site, unless otherwise expressly stated. Please note that these Terms and Conditions may be revised and reissued without notice at any time by updating this posting. You should visit this page regularly to review the current Terms and Conditions, since your continued use of the Site will be deemed as irrevocable acceptance of any revisions. These Terms and Conditions were last updated on September 30, 2021.

RETURN AND EXCHANGE POLICY

Purchasing from our web site should be a fun experience. Our goal is for you to be satisfied with every purchase you make with us, this is why we go through extensive efforts to have the items that we provide be of the best quality available for the best price possible. If you have any questions regarding the items that you wish to purchase, it is best that you contact us via e-mail or phone before you place your order and we will gladly answer any of your questions as far as we can to your satisfaction.

PLEASE NOTE: Costume sizes and styles are subject to change without notice. We apologize for any inconvenience this may cause. Our vendors do not always notify us of the changes in size and styles; therefore, we will inform you via the site any changes to the costumes in the site descriptions and images as soon as we become aware of them. Thank you for your anticipated understanding.

We have the right to refuse the sale of any merchandise offered on our website.

While Crazy for Costumes uses reasonable efforts to include accurate and up to date information in our Site, Crazy for Costumes, Inc. and La Casa De Los Trucos, Inc. make no warranties or representations as to its accuracy. Crazy for Costumes, Inc. and La Casa De Los Trucos, Inc. assume no liability or responsibility for any errors or omissions in the content of the Site.

Our store number is (305) 858-5029.

Our e-mail is mailto:lacasadelostrucos@hotmail.com (same business day reply)

Our fax number is (305) 858-9014.

Our store policy requires that due to the seasonal aspect of our merchandise we DO NOT ACCEPT RETURNS OR EXCHANGES. .

IMPORTANT: There will be no Returns or Exchanges of any kind whatsoever on orders placed between October 1 and November 1st.

ALL ORDERS PLACED BETWEEN OCTOBER 1st AND NOVEMBER 1st ARE FINAL.

If your costume is purchased before October 1st or after November 1st, you may exchange a costume ordered for a different size as long as the following applies:

PLEASE READ CAREFULLY AS THE FOLLOWING MUST ALL APPLY.

• The costume is returned within 5 days from the date it was received. Note that we only issue an immediate STORE CREDIT for the price of the costume minus a 15% restocking fee and NOT shipping and handling charges that may apply to this return. THIS STORE CREDIT IS APPLIED TO THE NEW COSTUME EXCHANGED THAT IS OF A DIFFERENT SIZE.

• Costume cannot be used or altered in any way, either stretched, ripped, have makeup or any other stains or marks.

• The item must be returned in its original package and packaging must be in same condition as it was received (not ripped, torn or mistreated).

• All items that are included with the costume must be inside the package and must be in the same condition as it was received.

• We will only issue credits for returns that follow the above procedures and that are received by us with a Return Authorization Number (RAN) clearly printed on the outside of the returned box. Please be sure to use a shipping company that has a way of tracking packages as we are not responsible for packages sent to us that are lost in the mail and are not trackable. In order to obtain a RAN: If the above applies, please e-mail lacasadelostrucos@hotmail.com the reason for the return, your e-mail, invoice number and phone number, in case we need to reach you, and if the request is deemed appropriate, a RAN will be issued via e-mail. You will need to obtain a RAN in order to process your exchange. Please do not send a package without a RAN clearly shown on the outside of the package as it will be refused and sent back to the sender.

Note that THIS DOES NOT APPLY TO ONE-SIZE COSTUMES, which we CAN NOT RETURN.

Please take time to verify our COSTUME SIZING GUIDE to ensure a correct fit and avoid unnecessary exchanges.

NOTE THAT WE ARE NOT ALLOWED TO RETURN OR EXCHANGE THE FOLLOWING ITEMS UNDER ANY CIRCUMSTANCES DUE TO HYGENE: LEG WEAR, LEOTARDS, SHOES, MAKEUP, MASKS, WIGS, MUSTACHES AND BEARDS, FAKE TEETH AND EYE WEAR. WE ARE ALSO UNABLE TO RETURN MAGIC TRICKS, JOKES, COSTUME ACCESSORIES OR SPECIAL ORDER ITEMS.

IF YOU NEED TO E-MAIL US ABOUT A SITUATION THAT PERTAINS TO YOUR PURCHASE, YOU CAN E-MAIL US AT lacasadelostrucos@hotmail.com Please include your name, e-mail address, invoice number and message and an explanation about your situation. You may also fax this information to (305) 858-9014.

Your Log In

To access this Site or some of the resources it has to offer, you may be asked to provide log in details. It is a condition of use of this Site that all the details you provide will be correct, current, and complete. If we at Crazy for Costumes, Inc. believe the details are not correct, current, or complete, we have the right to refuse you access to the Site, or any of its resources, and to terminate or suspend your account. Unless, we have received a properly completed and acceptable parental consent form governing your use of this Site, we will assume (and by using this Site you warrant that) you have legal capacity to enter into the agreement set out in these Terms and Conditions (i.e., that you are of sufficient age and mental capacity and are otherwise entitled to be legally bound in contract).

Trademarks and Copyrights

This Site and all materials incorporated by Crazy for Costumes, Inc. and La Casa De Los Trucos, Inc. on this Site Material are protected by copyrights, patents, trade secrets or other proprietary rights Copyrights. Some of the characters, logos or other images incorporated by Crazy for Costumes, Inc. and La Casa De Los Trucos, Inc. on this Site are also protected as registered or unregistered trademarks, trade names and/or service marks owned by Crazy for Costumes, Inc. or La Casa De Los Trucos, Inc. or others Trademarks. Crazy for Costumes, Inc. and La Casa De Los Trucos, Inc. respects the intellectual property rights of others and asks users of this Site to do the same.

Images of people or places displayed on the Site are either the property of, or used with permission by, Crazy for Costumes. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions or specific permission provided elsewhere on the Site. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

Your Use of Material and Content

Your right to make use of this Site and any Material or other content appearing on it is subject to your compliance with these Terms and Conditions. Modification or use of the Material or any other content on this Site for any purpose not permitted by these Terms and Conditions may be a violation of the Copyrights and/or Trademarks and is prohibited. You may access and display Material and all other content displayed on this Site for non-commercial, personal, entertainment use on a single computer only. The Material and all other content on this Site may not otherwise be copied, reproduced, republished, uploaded, posted, transmitted, distributed or used in any way unless specifically authorized by Crazy for Costumes, Inc. and La Casa De Los Trucos, Inc. Please note that Crazy for Costumes, Inc. and La Casa De Los Trucos, Inc. cannot authorize the copying, reproduction, republishing, uploading, posting, transmission, distribution or use of any Material or Content they do not own. Any authorization to copy Material granted by Crazy for Costumes, Inc. or La Casa De Los Trucos, Inc. in any part of this Site for any reason is restricted to making a single copy for non-commercial, personal, entertainment use on a single computer only, and is subject to your keeping intact all copyright and other proprietary notices. Using any Material on any other web site or networked computer environment is prohibited. Also, decompiling, reverse engineering, disassembling, or otherwise reducing the code used in any software on this Site into a readable form in order to examine the construction of such software and/or to copy or create other products based (in whole or in part) on such software, is prohibited.

Disclaimer of Warranties

YOUR USE OF THIS SITE IS AT YOUR OWN RISK. CRAZYFORCOSTUMES.COM, CRAZY4COSTUMES.COM AND ALL THE MATERIALS, INFORMATION, SOFTWARE, FACILITIES, SERVICES AND OTHER CONTENT IN CRAZYFORCOSTUMES.COM AND CRAZY4COSTUMES.COM ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, CRAZY FOR COSTUMES, INC. AND LA CASA DE LOS TRUCOS, INC. DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. CRAZY FOR COSTUMES, INC. AND LA CASA DE LOS TRUCOS, INC. DO NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THIS SITE WILL BE AVAILABLE, UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT CRAZY FOR COSTUMES, INC.'S AND LA CASA DE LOS TRUCOS, INC.'S WEB SITES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CRAZY FOR COSTUMES, INC. AND LA CASA DE LOS TRUCOS, INC. DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIAL, INFORMATION, SOFTWARE, FACILITIES, SERVICES OR OTHER CONTENT IN LACASADELOSTRUCOS.COM, CRAZYFORCOSTUMES.COM AND CRAZY4COSTUMES.COM OR ANY SITES LINKED TO CRAZYFORCOSTUMES.COM OR CRAZY4COSTUMES.COM IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. CRAZY FOR COSTUMES, INC. AND LA CASA DE LOS TRUCOS, INC. MAKE NO WARRANTIES THAT YOUR USE OF THE MATERIALS, INFORMATION, SOFTWARE, FACILITIES, SERVICE OR OTHER CONTENT IN CRAZYFORCOSTUMES.COM OR CRAZY4COSTUMES.COM WILL NOT INFRINGE THE RIGHTS OF OTHERS AND CRAZY FOR COSTUMES, INC. AND LA CASA DE LOS TRUCOS, INC. ASSUME NO LIABILITY OR RESPONSIBILITY FOR ERRORS OR OMMISSIONS IN SUCH MATERIALS, INFORMATION, SOFTWARE, FACILITIES, SERVICE OR OTHER CONTENT OF CRAZYFORCOSTUMES.COM AND CRAZY4COSTUMES.COM. IF APPLICABLE LAW DOES NOT ALLOW THE EXCLUSION OF SOME OR ALL OF THE ABOVE IMPLIED WARRANTIES TO APPLY TO YOU, THE ABOVE EXCLUSIONS WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.

Limitation of Liability

CRAZY FOR COSTUMES, INC. AND LA CASA DE LOS TRUCOS, INC. DO NOT ACCEPT ANY LIABILITY FOR ANY LOSS OR DAMAGE (DIRECT, INDIRECT, PUNATIVE, ACTUAL, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY OR OTHERWISE) RESULTING FROM ANY USE OF, OR INABILITY TO USE, CRAZYFORCOSTUMES.COM, CRAZY4COSTUMES.COM OR THE MATERIAL, INFORMATION, SOFTWARE, FACILITIES, SERVICES OR OTHER CONTENT ON CRAZYFORCOSTUMES.COM OR CRAZY4COSTUMES.COM, REGARDLESS OF THE BASIS UPON WHICH LIABILITY IS CLAIMED AND EVEN IF CRAZY FOR COSTUMES, INC. OR LA CASA DE LOS TRUCOS, INC. HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. WITHOUT LIMITATION, YOU (AND NOT CRAZY FOR COSTUMES, INC. OR LA CASA DE LOS TRUCOS, INC.) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION IN THE EVENT OF ANY SUCH LOSS OR DAMAGE ARISING. IF APPLICABLE LAW DOES NOT ALLOW ALL OR ANY PART OF THE ABOVE LIMITATION OF LIABILITY TO APPLY TO YOU, THE LIMITATIONS WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.

Submissions and E-mails

CRAZY FOR COSTUMES is interested in hearing from you. It is, however, our policy that we will not accept or consider unsolicited submissions of concepts, stories, or other potential content. Therefore, please do not send CRAZY FOR COSTUMES any unsolicited submissions. Please act responsibly when using this Site. You may only use this Site and its contents for lawful purposes and in accordance with applicable law and you are prohibited from storing, distributing or transmitting any unlawful material through this Site. You may not collect or store personal information regarding other users. You recognize that storing, distributing or transmitting unlawful material could expose you to criminal and/or civil liability. You agree that if a third party claims that material you have contributed to the Site is unlawful, you will bear the burden of establishing that it is lawful. You understand and agree that all materials privately transmitted on or through this Site are the sole responsibility of the sender, not CRAZY FOR COSTUMES, INC. OR LA CASA DE LOS TRUCOS, INC., and that you are responsible for all material you upload, post or otherwise transmit to or through this Site. We at CRAZY FOR COSTUMES require that you do not post e-mails or otherwise make available on this Site any content, or act in a way, which in our opinion: (a) libels, defames, invades privacy, stalks, is obscene, pornographic, racist, abusive, harassing, threatening or offensive; (b) seeks to exploit or harm children by exposing them to inappropriate content, asking for personally identifiable details or otherwise; (c) infringes any intellectual property or other right of any entity or person, including violating anyone's copyrights or trademarks or their rights of publicity; (d) violates any law or may be considered to violate any law; (e) you do not have the right to transmit under any contractual or other relationship (e.g., inside information, proprietary or confidential information received in the context of an employment or a non-disclosure agreement); (f) advocates or promotes illegal activity; (g) impersonates or misrepresents your connection to any other entity or person or otherwise manipulates identifiers to disguise the origin of the content; (h) includes programs which contain viruses, worms and/or `Trojan horses' or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications; (i) disrupts the normal flow of dialogue, causes a screen to scroll faster than other users are able to type, or otherwise act in a way which affects the ability of other people to engage in real time activities via the Site; (j) copies any other pages or images on this Site except with appropriate authority; or (k) disobeys any policy or regulations established from time to time regarding use of this Site or any networks connected to this Site.

Security

Any passwords used for this Site are for individual use only. You shall be responsible for the security of your password (if any). CRAZY FOR COSTUMES shall be entitled to monitor your password and, at its discretion, require you to change it. If you use a password that CRAZY FOR COSTUMES considers insecure, CRAZY FOR COSTUMES will be entitled to require this to be changed and/or terminate your account. You are prohibited from using any services or facilities provided in connection with this Site to compromise security or tamper with system resources and/or accounts. The use or distribution of tools designed for compromising security (e.g. password guessing programs, cracking tools or network probing tools) are strictly prohibited. If you become involved in any violation of system security, CRAZY FOR COSTUMES reserves the right to release your details to system administrators at other sites in order to assist them in resolving security incidents.

Investigations

CRAZY FOR COSTUMES, INC. reserves the right to investigate suspected violations of these Terms and Conditions, including without limitation any violation arising from any submission, posting or e-mails you make or send. CRAZY FOR COSTUMES, INC. may seek to gather information from the user who is suspected of violating these Terms and Conditions, and from any other user. CRAZY FOR COSTUMES may suspend any users whose conduct or postings are under investigation and may remove such material from its servers as it deems appropriate and without notice. If CRAZY FOR COSTUMES believes, in its sole discretion, that a violation of these Terms and Conditions has occurred, it may edit or modify any submission, posting or e-mails, remove the material permanently, warn users, suspend users and passwords, terminate accounts or take other corrective action it deems appropriate. CRAZY FOR COSTUMES will fully cooperate with any law enforcement authorities or court order requesting or directing CRAZY FOR COSTUMES, INC. OR LA CASA DE LOS TRUCOS, INC. to disclose the identity of anyone posting any e-mails, or publishing or otherwise making available any materials that are believed to violate these Terms and Conditions. BY ACCEPTING THIS AGREEMENT YOU WAIVE AND HOLD HARMLESS CRAZY FOR COSTUMES, INC. AND LA CASA DE LOS TRUCOS, INC. FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY CRAZY FOR COSTUMES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND/OR FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER CRAZY FOR COSTUMES OR LAW ENFORCEMENT AUTHORITIES.

Service

In order to use this Site, you must obtain access to the World Wide Web and pay any service fee associated with that access. You will need to provide all equipment necessary to connect to the Site on the World Wide Web (including a computer, modem and/or other access devices). CRAZY FOR COSTUMES, reserves the right to modify or discontinue, temporarily or permanently, all or any part of this Site and/or any software, facilities and services on this Site, with or without notice, and/or to establish general guidelines and limitations on their use.

Local Regulations

Crazy for Costumes makes no representation that Materials or other content in the Site are appropriate or available for use outside the United States, its territories, possessions and protectorates. If you choose to access the Site from other locations you do so on your own initiative and at your own risk. You are responsible for complying with local laws, if and to the extent local laws are applicable. You specifically agree to comply with all applicable laws concerning the transmission of technical data exported from the United States or the country you reside in.

Indemnity

You agree to indemnify and hold harmless CRAZY FOR COSTUMES, INC. AND LA CASA DE LOS TRUCOS, INC. and their officers, directors, employees, agents, distributors and affiliates from and against any and all claims, demands, liabilities, costs or expenses, including reasonable attorney's fees, resulting from your breach of any of the foregoing provisions, representations or warranties, and/or from your placement or transmission of any content onto Crazy for Costumes' servers, and/or from any and all use of your account.

Third-Party Sites

This Site may link you to other sites on the Internet. These sites may contain information or material that some people may find inappropriate or offensive. These other sites are not under the control of Crazy for Costumes, Inc. or La Casa De Los Trucos, Inc., and you acknowledge that (whether or not such sites are affiliated in any way with Crazy for Costumes) Crazy for Costumes, Inc. and La Casa De Los Trucos, Inc. are not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites. The inclusion of such a link does not imply endorsement of any site by Crazy for Costumes or any association with its operators. Crazy for Costumes, Inc. or La Casa De Los Trucos, Inc. cannot ensure that you will be satisfied with any products or services that you purchase from any third-party site that links to or from Crazy for Costumes since other shop channels are owned and operated by independent retailers. Crazy for Costumes does not endorse any of the merchandise, nor has Crazy for Costumes taken any steps to confirm the accuracy or reliability of any of the information contained in such third-party sites. Crazy for Costumes does not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third party, and you irrevocably waive any claim against us with respect to such sites. We strongly encourage you to make whatever investigation you feel necessary or appropriate before proceeding with any online transaction with any of these third parties.

Jurisdictional Issues

The Materials and all other content in this Site are presented solely for the purpose of selling and promoting products available in the United States, its territories, possessions, and protectorates. The Site is controlled and operated by Crazy for Costumes from its offices within the State of Florida, United States of America. These Terms of Use shall be governed by, construed and enforced in accordance with the laws of the State of Florida, as they are applied to agreements entered into and to be performed entirely within Florida. Any action you, any third party or Crazy for Costumes, Inc. or La Casa De Los Trucos, Inc. may bring to enforce these Terms and Conditions or, in connection with any matters related to the Site shall be brought only in either the State or Federal Courts located in Miami-Dade County, Florida, and you expressly consent to the jurisdiction of said courts. If any provision of these Terms and Conditions shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable for this agreement and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between the parties relating to the matters contained herein.

Claims of Infringement

If you believe that any content appearing on this Site infringes your copyright rights, we at Crazy for Costumes want to hear from you. Please forward the following information in writing to the Copyright Agent at the address listed below. (a) your name, address, telephone number, and e-mail address; (b) a description of the copyrighted work that you claim has been infringed; (c) the exact URL or a description of each place where alleged infringing material is located; (d) a statement by you that you have a good faith belief that the disputed use has not been authorized by you, your agent, or the law; (e) your electronic or physical signature or the electronic or physical signature of the person authorized to act on your behalf; and (f) a statement by you made under penalty of perjury, that the information in your notice is accurate, that you are the copyright owner or authorized to act on the copyright owner's behalf.

These Terms and Conditions constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. Any waiver of any provision of these Terms and Conditions will be effective only if in writing signed by an officer of Crazy for Costumes.

RETURN AND EXCHANGE POLICY

Purchasing from our web site should be a fun experience. Our goal is for you to be satisfied with every purchase you make with us, this is why we go through extensive efforts to have the items that we provide be of the best quality available for the best price possible.

If you have any questions regarding the items that you wish to purchase, it is best that you contact us via e-mail before you place your order and we will gladly answer any of your questions as far as we can to your satisfaction.

Our store ONLY number is 1-305-858-5029

Our e-mail is lacasadelostrucos@hotmail.com

Our fax number is 1-305-858-9014

However, we do realize that ordering online can have certain setbacks and have provided that you may exchange a costume ordered for a different size as long as the following applies:

PLEASE READ CAREFULLY AS THE FOLLOWING MUST ALL APPLY.

(1) The costume is returned within 5 days from the date it was received. Note that we only issue an immediate STORE CREDIT for the price of the costume minus a 15% restocking fee and NOT shipping and handling charges that may apply to this return. THIS STORE CREDITIS APPLIED TOTHENEW COSTUME EXCHANGED THAT IS OFA DIFFERENT SIZE.

(2) Costume cannot be used or altered in any way, either stretched, ripped, or with makeup or any other marks.

(3) The item must be returned in its original package and packaging must be in same condition as it was received (not ripped, torn or mistreated).

(4) All items that are included with the costume must be inside the package and must be in the same condition as it was received.

(5) We will only issue credits for returns that follow the above procedures and that are received by us with a RAN clearly printed on the outside of the returned box. Please be sure to use a shipping company that has a way of tracking packages as we are not responsible for packages sent to us that are lost in the mail and are not trackable.

In order to obtain a RAN:

If the above applies, please e-mail (lacasadelostrucos@hotmail.com) the reason for the return, your e-mail, invoice number and phone number in case we need to reach you and, if we deem the request appropriate, a RAN will be issued via e-mail.

You will need to obtain a RAN in order to process your exchange. Please do not send a package without a RAN clearly shown on the outside of the package as it will be refused and sent back to the sender.

Note that THIS DOES NOT APPLY TO ONE-SIZE COSTUMES, which we CAN NOT RETURN.

Please take time to verify our COSTUME SIZING GUIDE to ensure a correct fit and avoid unnecessary returns.

NOTE THAT WE ARE NOT ALLOWED TO RETURN THE FOLLOWING ITEMS UNDER ANY CIRCUMSTANCES DUE TO HYGENE:

LEG WEAR, LEOTARDS, SHOES, MAKEUP, WIGS, MUSTACHES AND BEARDS, FAKE TEETH AND EYE WEAR.

WE ARE ALSO UNABLE TO RETURN ANY MAGIC TRICKS, JOKES, COSTUME ACCESSORIES OR SPECIAL ORDER ITEMS.

IF YOU NEED TO E-MAIL US ABOUT A SITUATION THAT PERTAINS TO YOUR PURCHASE, YOU CAN E-MAIL US AT

E-MAIL US ATmailto:lacasadelostrucos@hotmail.com

and an explanation about your situation. You may also fax this information at 1-305-858-9014.

Please include your name, e-mail address, invoice number and message on the e-mail / fax.

SHIPPING INFORMATION

All in-stock merchandise is shipped out the same day or within 1-2 business days after your order is received, stock is verified, and your credit card is approved. Although we work our hardest to get your order out at the stated times, exceptions may apply during the Halloween season.

If you order an item that is not in stock, you can choose to be notified when that item will be received by providing us with your e-mail or phone number at

mailto:lacasadelostrucos@hotmail.com

We ship in the Continental US and to EPS / CPS numbers using FED EX and UPS. Please see UPS rates below:

Standard Shipping will usually take between 3 to 7 business days depending where your order is shipped.

Our shipping rates depend on the carrier and whether it is being shipped to the Continental U.S. 

Note that these are average rates and that there may be some items that require extra shipping charges. These will be made known to you on the product description.

Please do not list a Post Office Box as a shipping address since neither UPS nor Federal Express can ship to a P.O. Box.

If you wish to receive your order through Express mail, please note that there are additional shipping charges. This service is only provided for shipping in the Continental US.

INTERNATIONAL ORDERS

We ship via UPS to those countries that work with EPS/CPS accounts as long as the shipping address and the credit card billing address are the same. The shipping and handling charges are the same as the domestic charges to the Miami EPS/CPS location. Custom and

Import duties are not included in the shipping charges above, nor is the standard charge from EPS/CPS. Please be aware that it is your responsibility to cover these and the customs charges. IF AN ORDER IS REFUSED BY THE CUSTOMER DUE TO CUSTOMS/IMPORT DUTIES, WE CANNOT REFUND THE ORDER. It is also the responsibility of the customer to follow up with the package once the order is delivered to the EPS/CPS account destination.

Once your order is received you will be sent via e-mail a confirmation regarding your order. Please print this copy for your records as it will have your order number on it. Once your order has shipped, you will be sent a UPS or Fed Ex tracking number to track your purchase.

While our warehouse is usually well stocked with the merchandise shown, during the month of October it is impossible to guarantee that all items specified will be in stock at the time that your transaction is processed. While we will try to make every possible effort to have your item reach you at the time you request, please make sure you specify the date your purchase is needed. It is also important that you provide us with your telephone number/ e-mail address in case we need to contact you regarding your purchase.

SECURITY INFORMATION

We at Crazy4Costumes.com are committed to providing you the most secure and reliable shopping experience. The information you provide us online for credit / debit card transactions is confidential and no employee of Crazy4Costumes will ever have access to your credit card number nor will your personal information be sold by us to outside sources for any reason.

If you opt for using our secure online credit card processing, please read the easy to follow instructions on the shopping cart.

Be sure to enter the correct billing address where your statement arrives or your order will not be processed.

If however, you do not feel completely comfortable using your personal information over the internet, you may fax us with the credit card information at fax number 1-305-858-9014, using the following order sheetSEE FAX ORDER SHEET PAGE

We accept Visa, MasterCard, American Express and Discover credit cards. Cashiers checks and money orders are also accepted and should be made out to Crazy for Costumes Inc.

We can only process credit card transactions for the cardholder whose name appears on the account. We can only take credit card orders for cardholders over 18 years of age.

PRODUCT INFORMATION:

A SPECIAL NOTE REGARDING COLOR/FABRIC VARIATIONS: It is sometimes the case with some costumes that the color on the pictures varies from the color of the actual costume, as there are cases that the fabric might not be what is expected. We try to be as specific as possible in our costume description; however, it is beyond our control if the item you ordered as pictured is not the color or the exact fabric that was expected by you. As we try to accommodate every taste and style, sometimes this is not possible. In our efforts to answer your uncertainties, any further specifications that the costume description does not provide can be obtained by e-mail at lacasadelostrucos@hotmail.com